Location
Norwich
Department
Hoveton & Wroxham Medical Centre
Advertising Salary
DOE
Function
Admin & Clerical
Careers Site Advertising End Date
10 May 2024
About the Role

Hoveton & Wroxham Medical Centre has a fantastic opportunity for a medical secretary to join the team on a permanent contract for 20 hours per week, part-time. 

This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the practice management team. 

The main responsibilities of the role include:

  • Providing a full secretarial service for all GPs and health professionals, as required. This includes the typing of letters, reports, patient referrals, meeting minutes, memorandums, etc., in an accurate and quality manner.
  • Handling patient and practice queries, regarding hospital appointments and treatments, confidentially
  • Ensuring that any requests for information from medical records are appropriately dealt with, according to practice policy, and that all subsequent charges are invoiced appropriately.
  • Maintaining the computer-based clinic system, in an accurate and secure manner.
  • Assisting with the gathering of statistics and information, when required.
  • Performing any reasonable administrative tasks as requested.
Please see attached for further information.
About the Candidate

If you are an experienced medical secretary looking for a new and exciting challenge, then we would love to hear from you.

You will have the following skills and experience:

  • Audio and copy-typing skills.
  • Administrative experience and good organisation skills.
  • Knowledge of SystmOne and ERS would be an advantage but not essential.
  • Sound knowledge of medical terminology.
  • Proficiency in the MS Office package, as well as excellent general IT skills and experience of working with a clinical system.
  • Experience in read-coding.
  • Ability to 'think on your feet'
  • Excellent communication skills and a friendly approach. 
  • Understanding of the need to maintain confidentiality and data security, at all times.
  • Ability to multi-task, prioritise and work accurately under pressure.
  • Ability to work as part of a team, and using your initiative to work independently.
  • Willingness to provide extra cover when required. 

About Us
Hoveton & Wroxham Medical Centre is a well-established, semi-rural practice with a patient population of around 10,000. We are a 6-doctor dispensing practice and we pride ourselves on how our teams work together to provide a high-quality, effective, efficient and reliable service to our practice population. We treat our patients with respect, dignity and the upmost care and compassion, and are always looking for new and innovative ways to improve our services.
 
We are a teaching practice involved in training GPs and medical students from the UEA. Our aim is for all those working at the practice to feel valued, respected and mutually supported.
 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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