Practice Manager

Barrack Lane Medical Centre is looking to appoint an experienced practice manager to lead the organisation.

The main responsibilities of the role include:

• The overall responsibility for the day-to-day running of the surgery;
• Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment;
• Presenting and analysing data to monitor quality;
• Attending local meetings, representing the surgery, and reporting to partners;
• Effectively managing all staff;
• Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment;
• Ensuring that the practice complies with all aspects of Health & Safety at Work legislation;
• Supporting the finance officer to manage all income, expenditure and accounts, as well as with the preparation of financial reports for the partners;
• Implementing and maintaining systems, under direction from the partners;
• Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner;
• Reviewing and updating the practice’s information leaflet and website;
• Handling practice publicity and health education materials;
• Being involved in managing the computer system, including organising any maintenance and developments to the system;
• Ensuring practice compliance with data protection legislation;
• Preparing practice business plans and annual reports, as directed by the partners.

You will have the following skills and qualifications:

• A relevant qualification in business management or equivalent;
• Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
• Prior experience of leadership and personnel management, ideally within a healthcare setting;
• Experience in financial management;
• Ability to deliver a vision along with the willingness and drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;
• Self-motivation and forward-thinking approach;
• Excellent organisational, management and planning skills, IT skills and communication skills;
• Ability to implement and manage change effectively;
• Ability to identify training and development needs in self and others, as well as experience of appraising staff.
  
  

Barrack Lane Medical Centre is a busy practice in the town centre of Ipswich, Suffolk.  We have a practice population of approximately 20,000 patients.  The practice is based on two sites, the main surgery in the middle of the town and a branch surgery at Stoke Park in Ipswich. 

The practice has a clinical team including GPs, advanced nurse practitioners and care practitioners, pharmacists, physician associate, paramedics, pharmacy technicians and a team of practice nurses and HCA.  This team is efficiently supported by an administrative, coding and care navigating team.

Barrack Lane is a training practice: the practice trains GPs and medical students from university (UEA) to help provide doctors for the future.

Barrack Lane is part of a PCN (primary care network) with Ivry Street Medical Centre in Ipswich, and the two practices cover a population of approximately 33,000 patients.  A PCN allows practices to share resources and offer an enhanced service to our patients.  The PCN employs care co-ordinators and social prescribers to work with patients to enable them to access the best care.

The PCN is very proud to have offered a vaccination service during Covid-19 and carried out just under 100,000 vaccinations to our own patients and patients of other Suffolk practices, including vaccinations for patients at home.

The practice offers you:

• NHS pension scheme
• Annual leave: minimum 30 days and bank holidays, pro rata
• Study leave as appropriate for the role
 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.