Lister Medical Centre is recruiting for an experienced medical secretary, to join our team on a part-time basis, as maternity leave, with the length of the period of cover to be specified. This role is for 30 hours per week, in the following shift pattern:
Monday 11am - 5pm
Tuesday 11am - 5pm
Wednesday 11am - 5pm
Thursday 8.30am - 2.30pm
Friday 8.30am - 2.30pm
The main duties of the role include:
- Receiving and dealing with telephone calls and that messages are directed to the correct personnel. Update information on computer.
- Responsible for organising, collecting and distributing both internal and external, incoming and outgoing mail, in absence of post clerk.
- Typing correspondence and forms for the doctors.
- Complete application forms for wheelchair and other requests.
- Enter Pathology Links mailbox daily, to action results by using mail merge and telephone.
- Check and action internal electronic document management (DOCMAN) workflow daily.
- Responsible for organising termination of pregnancy requests.
- Responsible for typing referrals and ensuring that they are logged and passed to the appropriate clinician.
- Ensuring referrals are sent electronically, in a timely manner.
- Monitor Choose and Book activity daily, ensuring rejections are dealt with accordingly.
- Perform any other duties deemed reasonable by any Partner or Practice Manager.
- Respond to any urgent needs of doctors.
- Respond to, and follow through, all patient queries with relation to their doctor, both on the telephone and at reception. Liaising with necessary staff/manager to ensure satisfactory conclusion.
- Under the supervision of a doctor deal with prescription requests and queries both from patients and other outside agencies (formal training to be given).
- Make any necessary appointments for patients and liaise with other hospital staff; i.e. consultants, secretaries.
- Liaise with outside agencies; i.e. pharmacies, wardens, DSS, etc.
Please note, that this role may close early if a suitable applicant is found in advance of the application deadline.